TORONTO – CEO Guy Laurence continues his work of “untangling the spaghetti” that is Rogers Communications. The company announced “several hundred” middle managers and some vice-presidents were let go Monday as part of the work of rebuilding the company’s customer service image and making it work more efficiently.
In late May, Laurence laid out a new plan for the company – calling it Rogers 3.0 – and noted then that job cuts would be in the offing once the new corporate structure, (also announced in May), began to reform the company and realign its priorities. “There will be job losses at the management level,” he told reporters then.
A Rogers spokesperson confirmed the job losses today in an e-mail to Cartt.ca:
“As you know we announced the Rogers 3.0 plan and the new management team for the company in late May. We are now in the midst of reorganizing to put in place the right structure to deliver on our plan,” reads the e-mail.
“As part of the restructuring we have reduced the number of Vice President and above positions by 15 percent and several hundred middle management positions have also been eliminated across the company. These decisions are never easy. The goal is to become a more nimble, agile organization with much clearer accountabilities. Savings will be reinvested in areas like training and systems to better serve our customers.”
The dollar amount of savings was not stated, however, we expect to hear that, and many other numbers, on Thursday when the company releases its second quarter results.
