Rogers compensates current, past, wireless customers $5.4M for unwanted premium text charges

TORONTO – Rogers has reached an agreement with the Competition Bureau to credit or refund its customers who were charged for premium text messages that they did not ask for.Premium texts provide information like quizzes and fun facts, horoscopes and ringtones for which customers pay a transaction or monthly fee. In the past, Rogers acted as the billing agent for the third parties who provided the premium texts, much like charging a purchase to a credit card.The move comes as a result of a Competition Bureau investigation of Rogers, Bell, Telus and the Canadian Wireless Telecommunications Association (CWTA) launched in 2012 alleging that...