Rogers bringing Shaw customer service jobs back to Canada

TORONTO – Rogers said Monday that it is bringing Shaw’s foreign outsourced customer service jobs back to Canada. The company said this involves “hundreds” of jobs, which will now be based in British Columbia, Alberta and Manitoba. It said it has already started the transition and expects to be completed by the third quarter this year. The company said it made a commitment in 2020 to have a fully Canadian-based customer service team. That year, it transitioned 150 Rogers customer service jobs from overseas, completing its own repatriation. “As a proud Canadian company, we’re committed to investing in Canada,” Tony...