Rogers, Bell, Shaw, Videotron TV packaging flexibility reports tell a tale of different customers

GATINEAU – Do customers want more choice or more channels? Are the two questions mutually exclusive? If that sounds like an odd pair of questions because choice and channels can’t be unlinked like that, hear us out, because those two queries are what repeatedly sprung to mind reading the progress reports submitted to the CRTC by Bell Canada, Shaw Communications, Rogers Communications and Vidéotron on the vertically integrated companies’ moves to allow more programming choice and flexibility for their customers. When it released its new policy on vertically integrated media and distribution companies last fall, the CRTC gave the big...