TORONTO — Rogers Communications today announced a series of steps to support its customers and communities during the evolving COVID-19 pandemic.
Rogers Ignite TV and Digital TV customers now have free access to a rotating selection of channels until April 30. This includes popular content for the whole family, since we are going to be spending a lot of time together for the foreseeable future, as well as news channels to stay informed.
Disney, Disney Jr., Family Channel, Family Jr., YTV, Treehouse, Teletoon, ABC Spark, FX, CP24, CTV News Channel, CBC News Network, New Tang Dynasty, TV Asia are all available for free as of this morning.
New channels will continue to be added to the rotation – and customers can visit here or say “free preview” into their Ignite TV voice remote to see what’s new.
On the connectivity side, Rogers also announced this morning:
- For wireless and home phone consumers, as well as small businesses, Rogers and its brands, Fido and chatr, are waiving long distance voice calling fees across Canada from now until April 30.
- For Canadians who need to be outside Canada or are making their way home, Rogers and Fido will waive Roam Like Home, Fido Roam and pay-per-use roaming fees in all available destinations for postpaid consumers and small businesses from now until April 30.
- Rogers and Fido have temporarily removed data usage caps for customers on limited home internet plans so they can stream, surf and connect without worrying about internet overage charges. These measures are in place from now until May 31.
- Rogers and Fido are also ensuring that services will not be suspended or disconnected for any customers experiencing financial difficulties over the next 90 days. In addition, the company said it will support customers facing financial uncertainty because of COVID-19 with more flexible payment options.
For its business customers who have told their staff to stay home to work, in collaboration with
Microsoft, Rogers is offering Microsoft Teams and Office 365 free for six months. These tools can help small businesses implement affordable technologies to stay productive and connected. Details, as well as other relevant technology solutions, can be found here.
“We know there is a lot of uncertainty in our daily lives right now. This is a challenge that affects every Canadian and every business across our country, and we all have a vital role to play in supporting each other through it,” said Joe Natale, president and CEO, in the press release. “The connectivity we provide Canadians is critical now more than ever, and these steps will help to make life a little easier for our customers.”
More information on Rogers’ response can be found here.
