MONTREAL – A Quebec Court of Appeal ruling could result in a class-action lawsuit over excessive international roaming fees charged by the country’s biggest wireless providers.
According to a Globe and Mail report, Rogers, Bell and Telus could be on the hook for millions of dollars for allegedly charging high international data roaming fees to Quebec customers that used their smartphones in the U.S. and other international destinations after January 8, 2010.
The potential lawsuit stems from a complaint made by a Rogers’ Fido customer in Montreal who was billed $250.81 in extra charges for using 40.82 megabytes of data at a rate of $6.14 per MB during a U.S. vacation in 2012. Quebec’s high court last week overturned a lower-court ruling that initially rejected that customer’s application.
The lawsuit claims the charges were well above the cost of providing the service, contrary to Quebec’s Consumer Protection Act.
