Privacy Commission orders Bell to be more open about its use of DPI

OTTAWA – Canada’s privacy commissioner has determined that personal information belonging to Bell Sympatico Internet service customers “is affected” by the way the company links deep packet inspection, IP addresses and identification numbers. The Office of the Privacy Commissioner received a complaint that Bell Canada uses deep packet inspection (DPI) technology during Internet transmissions to collect and use personal information from its customers without their consent.DPI is a tool used by Internet service providers to view information transmitted on the Internet (from e-mails, downloads, and uploads, for example) in order to manage the ISPs’ network traffic. It has also been...