PIAC urges consumers, employees, to dish on telecom sales practices

“A once-in-a-lifetime chance to change the buyer-beware culture”OTTAWA – The Public Interest Advocacy Centre (PIAC) is making it easier for both consumers as well as current and former employees of telecom companies to share their tales of telecom sales practices with the CRTC.With less than two weeks until the Commission’s August 30 deadline for comments, the consumer organization released two 'how-to’ documents – one entitled What Consumers Need to Know and the other called What Telecommunication Company Employees Need To Know – to help ease the process.“In our lengthy experience with Canada’s telecommunications market, we believe the CRTC has rarely focused...