PIAC lauds end of communication industry paper billing fees; targets banking

OTTAWA – With the pending elimination of paper bill fees for telecommunication and broadcasting services, the Public Interest Advocacy Centre (PIAC) is calling on the banking industry to follow suit.In a statement Friday, PIAC referenced its recent report that estimates Canadians pay between $495 and $734 million annually in fees for monthly bills and statements in paper.While some Canadian banks have entered into a voluntary agreement to expand their low-cost and no-cost accounts to include free mailed monthly statements, PIAC noted that this fee waiver only applies to those deemed eligible for the low- or no-cost accounts.“We contend consumers do...