Cable & Telecom

PIAC demands telco sales inquiry

GATINEAU – Thanks to two news stories in late 2017 which allege some unsavoury, high pressure sales tactics are being deployed by Bell Canada, the Public Interest Advocacy Centre is calling on the CRTC to launch a formal inquiry.“Recent media stories in late 2017 have revealed disturbing practices by agents of at least one major Canadian telecommunications and TV service provider, including “upselling” and overselling, as well as allegations of misleading sales practices. Many of these aggressive sales practices appear to have targeted vulnerable consumers, including older Canadians, grieving spouses and a blind customer,” reads the letter.As the stories...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.