Northwestel loses bid to overturn latency metrics in basic broadband Internet service

OTTAWA – The CRTC has turned down a request by Northwestel seeking to review and vary a determination that set out certain network quality metrics for basic broadband Internet service.As Cartt.ca reported last July, TD CRTC 2018-241 further defined the universal service objective by establishing the broadband quality of service that should be provided to all Canadians. As part of that, it established a round-trip latency threshold of 50 milliseconds to define high-quality fixed broadband Internet access service.In November, Northwestel filed an application asking the CRTC review and vary the decision, claiming that the latency threshold determination implies that any fixed broadband Internet access service...