No truck rolls, no-contact install, no problem for RouteThis

By Lynn Greiner KITCHENER – A small Ontario company is helping ISPs and telcos around the world keep customers and technicians safe during the Covid-19 crisis when service issues arise. In response to the pandemic, RouteThis is offering a component of its SaaS solution at no charge to companies which need to send technicians out to replace equipment, so that the techs can drop the gear at the door, then sit in their vehicle, safely distanced, and guide the customer through installation and configuration remotely with the help of RouteThis's LiveView functionality. Cincinnati Bell has already used the technology to...