Cable / Telecom News

New Videotron call centre opens

JOLIETTE, QC – Videotron has opened its new call centre which will house a team of 271 customer service advisors and technical support advisors, the first 50 of whom will begin work on July 20. The Quebec cable giant said it will spend approximately $34 million over three years to establish the new client contact centre in Joliette, about 70 km northeast of Montreal. Under agreements with its financial partners, Videotron will receive more than $1.4 million in financial assistance from the Ministry of Employment and Social Solidarity, the City of Joliette, and the Centre local de développement (CLD) de Joliette.“We...