Nearly 8 in 10 North American consumers mulling cutting TV spending: Amdocs

CHESTERFIELD, MO – Led by millennials, 79% of North American cable and satellite customers are considering reducing their pay-TV spending, says new survey data from customer experience software solutions provider Amdocs.Respondents cited rising subscription costs (89%), irrelevant channel offerings (84%) and dissatisfaction with current levels of customer service (77%) as reasons for downgrading. Significantly, millennials – the 18 to 34-year olds who now make up the largest North American demographic segment, are even more inclined (84%) to cut or reduce their pay-TV spending.Conducted by 451 Research Group, the research was conducted online in February-March 2016 and is based on responses...