Natale stresses culture as key, just a few hours into his new gig

TORONTO – While Joe Natale plans to spend Thursday with some of Rogers Cable’s technicians, and then visiting stores and call centres in the days after that “to see what it’s like to be our customer”, the new RCI CEO stressed yesterday that success begins by building the right corporate culture.Speaking to the board, shareholders and employees during the company’s annual general meeting held in the Velma Rogers Graham Theatre at the company’s Toronto headquarters just hours into the start of his tenure, Natale stressed he has “an overarching belief that everything starts and ends with culture. It’s the foundation...