Cable / Telecom News

Mobile phone users expect emergency calls to be accurately located, poll finds

TORONTO – With less than a year remaining before wireless carriers are required to upgrade their 9-1-1 technology, a new poll has found that Canadians rely on their mobile phones for safety and security, but many are unaware of the actual reach of their emergency coverage.An on-line survey conducted by Angus Reid Strategies found that at least one-third (36%) of respondents enrolled in a pre-paid plan do not know if the emergency 9-1-1 location services operate from their devices. Two-in-five respondents (43%) do not know if emergency personnel can locate them accurately and dispatch help quickly when they dial 9-1-1, or...