Measures taken by Rogers to improve network resiliency and reliability after July 2022 outage are satisfactory: report

The combination of measures that Rogers undertook after its major service outage in July 2022 are satisfactory to improve the Rogers network resiliency and reliability as well as to address the root cause of the outage, according to a report by Xona Partners Inc. released last week by the CRTC. The report, commissioned by the CRTC via a contract awarded in 2023, details the results of an independent assessment of the Rogers network architecture for reliability and resiliency, as well as the processes in place at Rogers to manage network changes and respond to network incidents like outages. To address the July...