NEW YORK — Former Videotron executive Manon Brouillette (above) has been promoted to the position of executive vice-president and CEO of Verizon Consumer Group, effective Jan. 1, 2022. She is succeeding Ronan Dunne, who will take on the role of strategic advisor, says a press release. She will report directly to Verizon chairman and CEO Hans Vestberg.
In her new role, Brouillette will be responsible “for all aspects of Verizon Consumer Group’s customer-first strategy, execution and growth, including consumer marketing, products and services, retail and customer service operations as well as digital excellence,” the release says.
Brouillette joined Verizon in June 2021 as chief operating officer and deputy CEO of the company’s consumer group. She was previously president and CEO of Quebecor’s Vidéotron subsidiary until her departure at the end of 2018.
“Under her leadership, Vidéotron evolved into Canada’s fastest-growing carrier and was rated the most-admired telecom for more than ten years in a row. Manon has been named among Canada’s 100 Most Powerful Women and has been recognized many times for her strategic and leadership abilities,” reads the press release.
“While Brouillette was on the Board of Directors for Altice, one of the largest broadband communications and video services providers in the U.S., Altice accelerated its growth across broadband, pay television, telephony services and proprietary content,” the release continues.
“Leveraging our investment in C-band and the pending Tracfone acquisition, Manon will continue to scale our Consumer business across home and mobile. We look forward to her transformative leadership as Verizon, poised for a high-growth 5G future, continues to disrupt the industry,” said Vestberg, in the press release.
“In the two plus decades that I have spent as a leader in this industry, there has never been a more transformative time. While we have long dreamed of the power and promise of a 5G-connected world, that vision is fast becoming our reality,” Brouillette said.
“I am grateful for the opportunity to lead Verizon’s consumer business and capitalize on this next stage of growth as we reimagine the possibilities for supporting and serving our customers,” she said.
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Photo borrowed from Verizon’s press release.
