LET'S TALK TV: CRTC floats code for TV complaints; tightens regs for CC, described video

OTTAWA–GATINEAU – In an effort to further “empower” Canadian TV viewers, the CRTC unveiled a new draft code to help viewers resolve disputes with their television service providers, and directed broadcasters to ensure that Canadians with disabilities have greater access to content adapted to their needs.Thursday’s announcements are the fifth and final decision stemming from the Commission’s TV Policy Review, known as Let's Talk TV.Under the proposed code of conduct, TV service providers would be required to provide easy-to-understand agreements to their customers, notify them of changes to their services, and clarify the terms surrounding issues such as the addition or cancellation...