Cable / Telecom News

Iristel, Telus point fingers over failed phone calls to the North

TORONTO and VANCOUVER — Hundreds of phone calls to northern Canada are failing to get through, and Iristel and Telus have their own theories as to why, each accusing the other company of engaging in suspect telecom practices that it claims are the underlying cause. Iristel is claiming Telus in late May intentionally reduced its network capacity on certain toll transit circuits that carry Telus traffic to Iristel numbers in the 867 numbering plan area (NPA) in northern Canada, causing congestion in the network that has in turn caused hundreds of phone calls from Telus customers to certain Iristel end...