Internet quality affected by a chain of factors, not just ISP: Sandvine report

WATERLOO, ON – Contrary to popular thought, the Internet access provider is not the sole (or necessarily even the primary) influencer of subscribers’ Internet quality of experience, says a new whitepaper from Sandvine. Exposing the Technical and Commercial Factors Underlying Internet Quality of Experience uses data measured from live, representative networks to explain how Internet Quality of Experience is the product of technical and commercial decisions made by the full range of players in the Internet chain, including access network providers, tier-1 and tier-2 IP transit providers, hosting and CDN providers, device manufacturers and Internet standards bodies. “As a result...