Cable / Telecom News

Independent speed tester SamKnows will let Rogers’ customers know how fast they are

TORONTO - Rogers Communications said Wednesday it has signed an agreement with SamKnows Ltd., a well-trusted independent broadband performance testing company, to conduct ongoing measurement of broadband internet speed, based on customer data collected in the home. SamKnows measures broadband performance around the globe, including measuring for the FCC in the United States, for example. The U.S.-based company also recently completed a small pilot project with the CRTC which used SamKnows to test rural broadband speeds. "With Internet usage exploding, speed is more important than ever to the customer experience," said John Boynton, Rogers’ EVP and chief marketing officer, in the...