Independent operators helping their customers through COVID-19 pandemic

WHILE WE’VE COVERED much of what the large Canadian ISPs, BDUs and wireless companies are doing for their customers during the current health crisis, smaller, independent operators are acting to protect their employees and help customers, too. For example, Kirkton, Ont.-based co-op Quadro Communications told customers it has closed its offices but is still offering customer and tech support online and through its social channels – and is offering CTV News Channel and CP24 for free to all TV customers through to April 17th. It doesn’t have to waive data overage fees for broadband customers because none of its plans...