TORONTO — Expanding its portfolio of telecom service offerings for businesses, Ontario’s Hydro One Telecom today launched two new fully managed operational services providing network equipment installation, monitoring, management, repair and replacement services.
The two new solutions — Network Operations as a Service (NOS) and Field Operations as a Service (FOS) — are designed for organizations that deliver “always on” services and require reliable network performance with zero downtime, says Hydro One Telecom’s press release.
The NOS solution leverages Hydro One Telecom’s network operations centre that has been monitoring and managing the utility-grade communications infrastructure for Ontario’s largest utility provider, Hydro One Inc., for more than 20 years, says the release.
With the fully managed FOS offering, customers benefit from the extended reach and rapid response of an expert technical field services team, and the ability to “forward-spare” critical parts and equipment from as many as 15 geographically dispersed, secure equipment depots, says Hydro One Telecom.
“If network management or field operations are not core to your business, it can be complicated and expensive to support them in-house. Hydro One Telecom offers great alternatives, giving organizations the opportunity to leverage professional network management and field support at a fraction of the cost of a do-it-yourself approach,” said John Papadakis, president and CEO of Hydro One Telecom, in the press release. “By outsourcing these critical functions to Hydro One Telecom’s highly trained staff, more organizations across Ontario can reduce their infrastructure and support costs, while improving network uptime and performance.”
Hydro One Telecom provides high-speed data network connectivity services, as well as Backup as a Service (BaaS) and Infrastructure as a Service (IaaS) solutions, and recently launched an integrated Secure SD-WAN solution. The company delivers high-capacity telecom solutions to service providers, medium and large enterprises, wholesalers and public-sector organizations via a fibre-optic network that covers 8,700 kilometres across Ontario and extends into Montreal and the United States.
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