GATINEAU - Ville de Gatineau (which used to be Hull), Quebec's fourth largest city, officially inaugurated its 3-1-1 telephone service this week. Citizens will now have ready access to all municipal services and information and will be able to make requests through this non-urgent call centre (CANU for centre d'appels non-urgents). This service will be delivered by a team of 20 telephone agents, 24 hours a day, 7 days a week, responding to citizens' requests for information and services. Gatineau is the first city in Quebec and the second one in Canada, a few weeks after Calgary, to offer its...