Cable & Telecom

Former Mountain Cable switchover to Rogers anything but smooth: report

HAMILTON – Hamilton, Ontario residents who are former Shaw customers are saying that the switchover to Rogers has left them with spotty Internet and cable service.According to a report in the Hamilton Spectator, Rogers is undertaking a node-by-node switchover of the network after purchasing Shaw Communication's Mountain Cablevision for $400 million last year.A Rogers spokesperson quoted in the report acknowledged that some customers had experienced technical issues, but the company has brought more staff into the call centre to handle complaints and now have extra technicians on the road.