Cable & Telecom

First Nations customers ask Bell to apologize for “poor customer service”

NORTH BAY and OTTAWA – Bell Canada’s First Nations customers in Ontario are asking Bell Canada for a public apology for what they say is an unreasonable delay in processing refunds of the provincial sales tax portion of their bills.The Ontario government directed businesses in the province to honour First Nations treaty rights by exempting the 8% PST portion of the new 13% Harmonized Sales Tax.  All telecommunications for First Nations citizens in Ontario were to be PST exempt starting September 1, 2010.Anishinabek deputy grand chief Glen Hare said in a statement that he has received “hundreds” of complaints from...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.