OTTAWA – Telus has won a seven-year, $176 million contract from the federal government to upgrade its communications services to include Voice over Internet Protocol (VoIP) telephone, instant messaging, and desktop videoconferencing.
Thursday’s announcement by Shared Services Canada (SSC) says the Feds will replace over 80,000 legacy landlines with VoIP in a move that will help shave the costs of supporting legacy infrastructure and improve reliability. SSC added that it already has more than 100,000 VoIP lines in use.
“Upgrading our communication services will equip employees with the modern tools they need to enhance productivity to deliver the programs and services Canadians deserve,” said Steven MacKinnon, parliamentary secretary to the Minister of Public Services and Procurement, in the announcement.
Telus won the contract following “a collaborative and competitive procurement process”, and vowed to support hundreds of jobs across Canada through this contract.
"Whether in a corporate boardroom, an entrepreneur's office, or the work stations of our federal Public Service employees, Telus' goal is always to place our industry-leading expertise and collaborative solutions at the service of our customers, so they can better achieve their objectives”, added François Gratton, EVP Telus and partner solutions, and president, business solutions east and Telus Québec. “This is why we are delighted to be able to support Shared Services Canada in ensuring that each and every one of our citizens, regardless of location, can access and receive the services they need to make their lives easier."
