Cable & Telecom

Execulink customers now have more options to help themselves

WOODSTOCK, Ont. – Execulink Telecom today announced two new ways the company can assist customers in both troubleshooting network issues and managing their services, virtually. The new Execulink Helps app (pictured) and the new MyExeculink portal were created using customer feedback to better understand what customers want and need. The two new help options “give our customers more accessibility, insight, and control in their telecommunications experience during a time when staying connected – and staying home – is crucial,” said Andrea Atkinson, vice-president customer experience, in a company press release. Powered by RouteThis, a Kitchener-based software company, the Execulink Helps...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.