Cable & Telecom

Draft wireless code released, Canadians asked to help online (careful, there’s some vitriol there)

GATINEAU – The fine print shouldn’t be so fine and it should be written using regular words people understand, says the CRTC. The Commission is putting the interests of consumers front and centre in the new draft wireless code of conduct released Monday by stating that contracts and other policies “the terms or use of the service, such as privacy policies and fair use policies, must be written in clear, easy-to-understand language, and presented in an appropriate font size.” It’s not only the use of plain language the Commission is insisting wireless carriers adopt. The Regulator is also suggesting a...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.