DNCL complaints regarding telemarketers drop in September

OTTAWA - The CRTC reports that the number of National Do Not Call List complaints about telemarketers dropped by nearly 7,000 the previous month to about 11,000 complaints in September. The CRTC also reported it started two new investigations in September, closed 22, and has 119 still active. It made 191 citations to notify telemarketers that the Commission had received consumer complaints alleging that the telemarketer has violated the Unsolicited Telecommunications Rules. The citation identifies the alleged violations and notes the specific corrective action to be taken. The citation sets out the process to be followed should the telemarketer choose...