Deepak Khandelwal joins Rogers as chief customer officer

TORONTO – Google exec Deepak Khandelwal will become Rogers’ new chief customer officer effective November 10.Khandelwal joins Rogers from Google Inc. where he is currently VP, global customer experience with customers in over 100 countries world-wide. He joined Google in 2010 and led the transformation of its customer experience operations. Prior to Google he worked at McKinsey & Company from 1994 to 2010, becoming a principal in 2001. An engineer by trade, Khandelwal is a disciplined, process oriented problem solver who brings a deep passion for technology and a customer first approach.As chief customer officer, Khandelwal will be responsible for overhauling...