Telus announced Wednesday changes to its executive leadership as part of the company’s move to consolidate its telecom businesses to drive sustainable growth.
“This reorganization is designed to drive enhanced customer service, align capital and resources to the highest margin products, services and customer segments, and realize operational efficiencies across the organization,” Telus said in a press release.
Effective Sept. 1, former Telus senior executive David Fuller will rejoin the Vancouver-based telecom as executive vice president and group president, overseeing all of the company’s core telecom business units, including Consumer Solutions and Business Solutions. Fuller previously served as president and executive vice president of Telus consumer and small business solutions from 2014 to 2019, and also served as Telus’s chief marketing officer from 2009 to 2014 and senior vice president of Telus business solutions marketing from 2004 to 2009.
Fuller is rejoining Telus from Searchlight Capital Partners, where he served as operating partner with a primary focus on the technology and telecom industries. Prior to Searchlight, Fuller was president of Rogers Wireless from 2021 to 2022 and a senior advisor to the technology and telecom practice of Boston Consulting Group from 2019 to 2021. Before his first tenure at Telus, Fuller spent 15 years in the management consulting industry, including serving as country managing partner at KPMG Consulting from 2003 to 2004.
As part of the executive leadership changes taking effect Sept. 1, Navin Arora will assume the role of executive vice president and group president of Global Platform Businesses, with oversight of Telus Health, Telus Agriculture & Consumer Goods, and Telus Digital Solutions. In addition, Arora will assume leadership of corporate strategy at the enterprise level as well as Telus Global Ventures, corporate development and data centre strategy. Since joining Telus in 1999, Arora has held progressive leadership roles across the company’s consumer, business and diversified businesses. Most recently, he served as president of Telus Business Solutions, Telus Health, Telus Agriculture & Consumer Goods, and Telus Partner Solutions.
With the changes, Zainul Mawji, currently executive vice president and president of Telus Consumer Solutions, will be leaving the company on Sept. 1, after 25 years of significant contributions to Telus and the communities it serves, Telus announced. Since joining Telus in 2001, Mawji held senior leadership roles spanning corporate development, strategy, marketing, IT, capital management and technology operations. Her contributions include pioneering the rollout of Telus PureFibre and Optik TV, advancing smart home technologies, expanding consumer health solutions, and leading Telus Consumer Solutions, Telus said.
“As TELUS strengthens its financial foundation, sharpens operational focus, and drives profitable growth, these changes to our organizational structure and leadership ensure we are set up to deliver on that strategic plan,” Victor Dodig, president and CEO of Telus, said in the company’s press release. “The telecom industry is evolving rapidly, and we are positioning TELUS to lead through that change by improving how we serve our customers, streamlining decision-making, and better positioning our organization to achieve its financial and operational objectives and deliver greater value to our shareholders. This reorganization is the first step in a transformation to meet that challenge.
“I am thrilled to welcome David Fuller back to TELUS to lead our consolidated telecom business. He is one of the most talented and experienced telecom executives in Canada, and I have no doubt he will engage and focus our team across business and consumer solutions,” Dodig added. “I am also excited to see Navin assume a critical new role driving value from our global platform businesses and leading our enterprise corporate strategy, ventures, and corporate development functions. In addition to his leadership of our Health and Agriculture and Consumer Goods Business today, Navin will take on the leadership of Digital Solutions pursuing business opportunities across all three of our global platform businesses.”
Regarding Mawji’s impending departure from Telus, Dodig said: “Zainul’s leadership of the Mobility and Home Solutions business generated accomplishments across many critical programs for TELUS, such as our PureFibre expansion and delivery of consumer products for our residential, security, automation and health lines of business. On behalf of everyone at TELUS, I want to thank Zainul for her numerous contributions to our organization for more than two decades. We wish her every success over the coming years.”
Photos of (l-r) David Fuller, Navin Arora and Zainul Mawji borrowed from Fuller’s LinkedIn profile and Telus’s website, respectively
