Customer care issues a drag on Cogeco's 2018 results

MONTREAL – While Cogeco Inc. has a financially solid year, the company noted in its 2018 fourth quarter and year end results released Wednesday continued to be impacted by ongoing issues with its customer care management software upgrades.In the fourth quarter, ended August 31, 2018, revenue for the Canadian and U.S. cable and broadband operator increased by 14.1% over the fourth quarter of 2017 to reach $660.0 million while adjusted earnings before interest taxes, depreciation and amortization (EBITDA) increased by 14.8% to hit $288.6 million;Free cash flow hit $55.3 million, an increase of 6.7%. The increases were driven mostly due...