CTS 2020: Scott lauds consumer protection initiatives and reminds there’s more to do

By Denis Carmel TORONTO – It’s difficult for the head of regulatory agency to offer some interesting speech tidbits since what we want to hear, he cannot address because it is under review and so what he can talk about, we already know. Just two weeks ago, chair of the CRTC Ian Scott gave a speech at the ISP Summit which was, in terms of news, a little thin and Tuesday he spoke at the Telecom Summit with little more information. We were very interested in the consumer protection issues. Such as hearing about the number of Covid-19 scam-related complaints....