CTAM Canada: Who speaks for the consumer? They do

HALIFAX – Customers want to know they have choice in their TV channel lineups and programming selection, even if they don't really intend to exercise that choice, EastLink co-CEO Dan McKeen told almost 50 people Monday morning at the first-ever CTAM Canada East Coast breakfast (which was sold out). Held between EastLink's very popular CSR programming training day on Sunday and the Nova Scotia cable company's much-anticipated Fall Classic golf tournament Monday afternoon, the morning CTAM session saw a pair of programmers (Corus Entertainment VP Lisa Lyons and Turner Networks' Doug Lindauer) face a pair of operators (McKeen and Persona...