Cable / Telecom News

CRTC’s fact-finding exercise on video relay will continue

OTTAWA-GATINEAU – The CRTC will continue in its search for a “sustainable solution” to meet the telecommunications needs of Canadians with hearing and speech disabilities. While text relay services meet the needs of the vast majority of people with such disabilities, those who use a sign language as their first or primary language have submitted that a sign-language service known as video relay would better meet their needs. After receiving reports from both Telus and Bell Canada on their respective video relay service initiatives, the Commission said Friday that it requires further study in order to better understand the different projections regarding...