Cable / Telecom News

CRTC wants telemarketing complaints contractor

GATINEAU – On Friday, the CRTC issued a request for proposal asking for a contractor to carry out investigations of all telemarketing complaints, as it said it would last month. The selected bidder will also monitor compliance with the telemarketing rules and with the National Do Not Call List. Interested parties must submit proposals that demonstrate that they meet certain requirements. Amongst other factors, bidders must: * Provide a company profile describing their relevant knowledge and experience. * Possess a qualified management team capable of developing and implementing investigation and compliance services regarding telemarketing complaints for the duration of the contract....