CRTC wants public report from Telus on wireless 911 outage in Brandon

The CRTC has asked Telus via a June 5 letter to provide a public summary of a 911 service outage Telus experienced from March 22-24 this year that impacted wireless 911 calls trying to connect to the public safety answering point (PSAP) in Brandon, Manitoba. The commission initially requested information regarding the outage from Telus in an April 11 letter asking for weekly progress reports on the Vancouver-based telecom’s investigation of the cause of the outage, steps taken to resolve the outage, the impact of the outage, and plans put in place to prevent similar outages in the future. Telus obligingly provided weekly reports...