CRTC to review its wireless code starting Monday

GATINEAU – A four-day hearing will begin Monday morning as the CRTC dives into a review of its three-year old Wireless Code of Conduct.This code of conduct which, among other things, forced Canadian wireless companies to stop offering contracts longer than 24 months to customers, was one of chairman Jean-Pierre Blais’ initial major policy shifts driving his oft-stated consumer-first agenda.The code, as the CRTC says, aims to make it easier for individual and small business consumers to get information about their contracts with wireless service providers and about their associated rights and responsibilities, establish standards for industry behaviour, and contribute...