CRTC tightens rules around telemarketing

OTTAWA-GATINEAU – The CRTC has upheld its rules relating to automated calling devices in an effort to further protect the privacy of Canadians from telemarketers.On Monday, the Commission turned down an application by the Canadian Marketing Association (CMA) to loosen the rules around the use of automatic dialing-announcing devices (ADAD). Specifically, the CMA had asked to make automated calls without having express consent, when there is an existing business relationship between the telemarketer or client of the telemarketer and the called party.The CRTC said that it considered the CMA's proposal in the context of a broader public review of the Unsolicited Telecommunications...