CRTC seeks more info on Northwestel outage to add to proceeding on telecom in the far north

OTTAWA – The CRTC has asked Northwestel for information about a service outage in Nunavut lasting from Aug. 3 to Aug. 4, 2022. According to reports, the “outage was caused by an internal network issue, which impacted various services including Internet and cellular services,” says a letter from the Commission to Northwestel dated Aug. 17. The CRTC has asked for more information about what happened including the cause, timeline of events, services affected, number of customers affected, whether there was an impact on the ability of residents to access emergency services and steps taken to restore service. Northwestel must submit...