CRTC reaches compromise on requirements for demarcation devices

OTTAWA - The CRTC has reversed its earlier requirement that all incumbent local exchange carriers (ILECs) that have transferred responsibility of their inside wire to their single-line residential and business customers ensure that a jack-ended demarcation device is installed free of charge. This past February the CRTC announced its intent to require phone companies to install a “jack-ended demarcation device” on the first diagnostic service call to a home that was not so equipped. The Commission believed that following this process “would result in a consistent practice among ILECs and more equitable treatment of customers who currently do not have...