CRTC opens proceeding on network resiliency framework, adds interim reporting obligation on telecoms

By Ahmad Hathout OTTAWA – The CRTC has formally launched Wednesday its proceeding on a network outage notification framework, and in the meantime has put in place a temporary order for all Canadian carriers to report major service outages within two hours of them becoming aware of it. The new order, which takes effect March 8, also requires that the carriers file a “comprehensive” report to the regulator within 14 days following the outage. The interim order narrowly defines an outage as ones that affect the 9-1-1 network, critical infrastructure, major transport facilities, a carrier with more than 100,000 subscribers...