CRTC okays early wireless upgrade program at Rogers and Telus; PIAC cautions consumers to read the fine print

OTTAWA – The CRTC has denied an application by Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC) challenging the early upgrade programs offered by Rogers and Telus.The Commission said Thursday that the programs, known respectively as Rogers “Next” and Telus “T-Up”, do not violate the Wireless Code, as the two consumer groups alleged in their complaint filed in June 2014. Rather, the CRTC continued, the programs are consistent with the Wireless Code’s contract cancellation and extension rules, and are “examples of innovative plans and services that respond to the needs of consumers who value the convenience of...