Cable & Telecom

CRTC must be careful if it’s going to allow Bell’s AI-powered call block test

GATINEAU – As part of the unrelenting effort by Canada and other jurisdictions to put an end to fraud and scam calls, last December, the CRTC launched a proceeding that would see the Implementation of universal network-level blocking of calls with blatantly illegitimate caller identification.The deadline for telcos to have that in place, if they don’t already, is December 19th.This summer, however, Bell suggested going even further and, as Cartt.ca reported, applied for Commission approval for a pilot project which would use artificial intelligence to build on universal network blocking tools to stop certain verified fraudulent and scam voice calls...