CRTC launches online discussion on message relay services

OTTAWA-GATINEAU – The CRTC is asking Canadians to weigh in on the country’s message relay services to help it determine whether its policies are meeting users’ needs.Teletypewriter (TTY) and Internet protocol (IP) relay services, together called message relay services, provide a means of communication to people who are Deaf or hard of hearing and people with speech disabilities.In a teletypewriter relay service call, the relay operator communicates with the person who has a hearing or speech disability via TTY (text) and with the person without a hearing or speech disability via voice. A person who is Deaf, hard of hearing,...