Cable / Telecom News

CRTC hands Rogers the win in handoff dispute with Wind

OTTAWA – The CRTC has dismissed complaints from Wind Mobile regarding its roaming arrangements with Rogers.The wireless newcomer accused Rogers of undue preference over its handling of call transitions, known as handoffs, in a complaint last October.  As Cartt.ca reported, Wind alleged that Rogers provided seamless (soft) handoffs for its own discount Chatr brand, while not doing the same for Wind, meaning that its customers experienced dropped calls when moving out of a Wind network zone and into a Rogers area. The Commission said Friday that the roaming agreement negotiated between Wind and Rogers does not include seamless roaming, and, that Wind failed...