CRTC exploring requiring all providers to tackle spam calls

By Ahmad Hathout The CRTC launched Wednesday a proceeding to probe whether it should mandate all telecommunications service providers to join an effort to mitigate nuisance calls on their networks. The regulator had adopted most of the recommendations of a working group of its Interconnection Steering Committee when it approved the rollout of the traceback process in August 2021, which requires the provider to keep a time-limited call log to trace the origin of nuisance calls that are in violation of telemarketing rules. While the CRTC had previously said that the success of such an enforcement mechanism involves all providers,...