CRTC directs Bell to spend deferral account funds on accessibility

OTTAWA – The CRTC has given Bell Canada and Bell Mobility some rather specific instructions on how to use $6.5 million of Bell Canada’s deferral account funds to improve access to telecommunications services for persons with disabilities.In its decision Wednesday, the Commission:- approved the use of $3.4 million for the proposed Technology, Product Support, and Lifecycle Management initiatives;- approved the use of $1.5 million for the Direct Marketing initiative, conditional on the filing of a complete and detailed plan;- denied the use of $1.6 million for the proposed Remote Device Management, Enhanced Website Upgrade and Comprehensive Accessibility Training, Mass Marketing,...